Amantii Warranty Policy
Amantii Imports Corp. (“Amantii”) warrants that your newly purchased Amantii electric fi replace is free from manufacturing and material defects for a period of two (2) years from the date of the fi rst purchase, subject to the conditions and limitations contained below.
WARRANTY APPLICATION & EXCLUSIONS
This limited warranty applies to your newly purchased Amantii electric fi replace; the limited warranty’s application is limited to purchases made in any province of Canada or in any of the 52 States of the United States of America, including the District of Columbia. Only the original purchaser of the product is eligible for coverage under this limited warranty; the warranty is not transferable.
PRODUCTS EXCLUDED FROM THIS LIMITED WARRANTY
Light bulbs are not covered by this limited warranty and are the sole responsibility of the owner/purchaser.
WARRANTY COVERAGE AND TERM
Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Amantii warrants such products to be free from defects in material and workmanship for a period of two (2) years from the date of the fi rst purchase of such products. The limited two (2) year warranty period for products also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser. All other warranties—expressed or implied—with respect to the product, its components and accessories or any obligation/ liabilities on the part of Amantii are hereby expressly excluded.
LIMITATIONS TO COVERAGE UNDER LIMITED WARRANTY
This limited warranty does not apply to products that have been repaired, except by Amantii or its authorized service representatives, or otherwise altered. This limited warranty further does not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source. Products made by other manufacturers, sold with the product or thereafter, are not covered by this limited warranty. The use of unauthorized components will render this warranty null and void.
PANORAMA OUTDOOR UNITS
All Panorama units that are installed outdoors or in moisture intense conditions must use the stainless steel cover. Proof of purchase of the cover is required for any warranty claims.
SERVICE UNDER LIMITED WARRANTY
Defects must be brought to the attention of Amantii Technical Service by contacting Amantii at (1-888-406-8764), or at 502-1027 Davie Street, Vancouver, BC V6E 4L2. Please have your proof of purchase, catalogue/model and serial numbers available when calling; any and all service under the limited warranty requires a proof of purchase of the product.
Should a product or part covered by this limited warranty be proven to be defective, in material or workmanship, and during the two (2) year limited warranty period, Amantii will replace such defective product or part without charge. If Amantii is unable to replace such product, or if replacement is not commercially practicable or cannot be timely done, in its sole discretion Amantii may, in lieu of replacement, choose to refund the purchase price for such product or part.
In no event will Amantii, including without limitation any of its directors, offi cers, shareholders, employees, consultants, agents, heirs, executors, administrators and assigns, be liable to the purchaser or any third party, whether in contract in tort, or on any other basis for any indirect, special, punitive, exemplary, consequential, or incidental loss, cost or damage arising out of or in connection with the sale, maintenance, use or inability to use the product, even if Amantii, including without limitation any of its directors, offi cers, shareholders, employees, consultants, agents, heirs, executors, administrators and assigns, have been advised of the possibility of such losses, costs or damages, or if such losses, costs or damages are foreseeable. In no event will Amantii, including without limitation any of its directors, offi cers, shareholders, employees, consultants, agents, heirs, executors, administrators and assigns, be liable for any direct losses, costs or damages that exceed the purchase price of the product. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the purchaser.
APPLICATION OF PROVINCIAL AND STATE LAW
This limited warranty gives you specifi c legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.
Amantii reserves the right to make changes at any time without notice, in design, material, specifi cations, prices and the right to discontinue styles and products.
This limited warranty does not apply to the following glass products
|Model Type||Tray Glass||Front Glass||Back Glass|
"It's only been in use for a couple of days but I love it! It looks so nice and gives the room a 'pop'! It gives the room just the right amount of heat. I would definitely recommend this fireplace and Deluxe Home Store. So far so good. Thank you!"
"We purchased this electric fireplace for an office at work. It has not been installed yet as our building is still being built. We are very pleased with the quality of the product, how fast it was delivered, and once we opened the box we have no complaints or concerns. Sorry I am not able to provide pictures at this point."
"Product is used for its visual appeal and function. It heats up the space it was intended for and looks attractive.I framed the fireplace before it arrived and it fit perfectly. Installation was under an hour. Remote control is very intuitive. Excellent product."
"This was a Christmas gift for my daughter's home. She complained about the fireplace in her home being cold and drafty. We purchased this fireplace to insert in the existing fireplace. It fits perfectly. The unit is so very attractive and provides a warm and cozy environment with mesmerizing realistic flames."
"Service and Delivery was fast it came in undamaged it has all the feature we were looking for". Thank you Deluxe Home Store for high quality product and great customer service!!!
"So far I am very pleased with the product. Looking forward to the colder weather so I can use the heater portion of the fireplace."
"I set this up (im a mom) with the help of my 15 year old son. I built a frame and installed it inside the frame by following the directions on the install brochure. Was concise and easy to follow. I saved myself a lot of money doing it without a contractor."
"Have not installed it yet but it looks really pretty in the box. Hoping it works as good as it looks. Really fast shipping also!"
"Used for our bedroom sitting area... very attractive and practical. Adds that extra bit of heat on those cold winter days. Easy to install and use."
Everything is perfect,it went very well in our living room, everyone loved it and asked a lot of questions where it came from,so I told them. A wonderful fireplace!!! Thanks!
This fireplace came so fast and was so easy to install. I looked around for weeks locally and finally decided to order it and we absolutely love the final result.
Had this installed in a newly remodeled basement living area. It looks great and when run at about 66 degrees keeps a 400 sq ft area quite comfortable.
So beautiful! This has 6 different flame settings including both orange and blue flames, and the ability to set the temperature. The instructions were so easy I was able to build this entire frame for it to sit in (thanks to exact measurements provided!).
I love my Built-In Electric Fireplace purchase! Fits perfectly! Deluxe Home Store is the best with Quality and customer service!
I just received the fireplace a week ago and so far it works and looks great. Comes with a remote. Warms up a room fairly quickly. Overall great purchase
Arrived quickly and with no damage. The design fits what we were looking for and it was easy to install. Nicely done!
Couldn’t be happier with this purchase! Looks great easy to install - we’ve already received a ton of compliments on it
My girlfriend's parents recently remodeled their house and she was looking for something easy for them to use instead of a wood burning fireplace. We couldn't be happier with our choice. It looks great in the newly remodeled living room and is extremely easy to use!!
The fireplace did a great job heating our new lounge space on the exterior of the home, and I received dozens of compliments from family members at our latest gathering. Great job Amantii!
Most of the time my wife is very hard to please...but this beautiful fireplace put a big smile on her face and she was VERY happy after I installed it in our the living room.
Everything about my Amantii fireplace has been amazing!!! Ever since I have install it, I've received nothing, but questions about where I got it and comments about how beautiful it is. Thank you so much for providing such a great product!!!
I love this fireplace. It is perfect on my bedroom wall right under the window. It is next to my bed so I use it every day. Keeps me warm during these cold winter days and evenings. Sometimes I keep it on half the night as well. Never had a problem with it and it really looks nice where it is.
This fireplace was purchased for my mother. And I have to admit that this a beautiful piece. It was recommended by the wife of a the contractor renovating my home. I am very pleased with my purchase and would happily recommend it.
It was so easy to install. I had a good frame left over from a old fireplace and the electric fireplace insert was perfect. It is so worth the money. It has great appeal in the flame. I give it a perfect 10.
Had to returned my 1st package something with the turning in off bottom. Blaming it on the installation process. Contacted customer service and they replaced it without any problem. Loving my new fireplace. Great customer service. 100% recommend.