Bio-Blaze Warranty Policy

As the manufacturer of a high quality device, we provide a 3 year guarantee for this Bio-Blaze® fireplace.

The guarantee covers the following: In the case of defects caused by faults in material or manufacturing we will replace the product for a period of 3 years from the date of purchase.

We reserve the right, at our discretion, to repair defective products, or to replace the product with an equivalent product free from defects. Bio-Blaze® reserves the right to make any technical alterations in order to improve the product and its characteristics/safety and suppl this altered product as part of this guarantee.

If the device is a custom color, we reserve the right to replace it with a device in a standard color. Any further claims of any nature whatsoever and for whatever legal argument in connection with this guarantee are excluded.

There is no warranty on the accessories such as stones, ceramic wood, funnel and the lighter or, if any modification has been done, to the Bio-Blaze®product, or if replacement parts other than genuine parts are used

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